Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to ensuring your order reaches you as quickly and safely as possible. Please review our shipping policy below:

  1. Processing Time:

    • Orders are typically processed within 1-2 business days from the time of purchase. You will receive an email confirmation once your order is shipped.
    • Orders placed on weekends or holidays will be processed the next business day.

  2. Shipping Methods & Delivery Times:

    • We offer reliable shipping services through Courier/Shipping Partners.
    • Standard Shipping: Typically takes 7 business days (within India/for international shipments, may take longer based on destination).
    • Express Shipping: Available for faster delivery, typically within 5 business days.

  3. Shipping Charges:

    • Shipping charges are calculated at checkout based on the delivery address and order weight.
    • Free shipping is available for orders over 799 or for specific promotions. Please check the details on the checkout page.

  4. Shipping Restrictions:

    • Currently, we only ship within India. For international orders, please contact us to inquire about shipping options.
    • We do not ship to P.O. Box addresses or certain remote areas.

  5. Order Tracking:

    • Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.
    • You can track your order directly on the courier's website or use our tracking portal on the website.

  6. Delivery Issues:

    • If there are any issues with delivery, such as a missing package or delayed shipment, please contact our customer service team immediately.
    • We are not responsible for lost or stolen packages once the tracking shows "delivered."

  7. Incorrect Shipping Information:

    • Please ensure that your shipping information is correct at checkout. We are not responsible for delays or issues arising from incorrect or incomplete address details.
    • If you realize there is an error in your shipping address, contact us immediately, and we will do our best to update it before shipment.

  8. Customs & Import Duties (for International Orders):

    • For international orders, please note that additional customs fees, taxes, or import duties may apply. These charges are the responsibility of the customer and are not included in the shipping cost.

  9. Packaging:

    • Our products are carefully packed to ensure they reach you in perfect condition. We use eco-friendly packaging wherever possible to minimize waste.

If you have any further questions or need assistance with your order, don’t hesitate to reach out to our customer service team at jaggybites@gmail.com.